Our Shipping and Return Policy
This Website Operated By Ruban Santa Rodrigues Please Read these Shipping and Return Policy carefully before making your reservation. By proceeding with a booking, you agree to comply with all terms outlined below.
1. Shipping and Return Policy
- Please note that we do not offer a Shipping and return policy.
- We do not ship or sell physical products. Therefore, no items can be "returned" or "exchanged." All transactions are for digital reservations or service appointments.
- You Can cancel your reservation as per Cancellations Policy. Read Below
2. Booking & Payment
- Bookings can be made exclusively online through our official website.
- An advance payment is required at the time of booking to confirm and secure your reservation.
- Prices are subject to change without prior notice; however, rates for confirmed bookings will remain unaffected.
3. Cancellations & Refunds
- Same-Day Bookings: Cancellations are not allowed on the day of your visit. Once a same-day reservation is made, it is final and non-refundable, regardless of the time of booking or reason for cancellation.
- Advance Bookings: Cancellations are Allowed before 1 day of your Visit.
- How to Request a Cancellation To cancel your reservation, please fill out our online form. You will be asked to provide your Booking ID. This unique ID was sent directly to your registered WhatsApp number at the time your reservation was confirmed.
- To Cancel Reservation Fill This Form Clcik Here
- Refunds will be processed within 5-7 business days.
- Refund Will be done By Secure Third party Payment Gateway
For any queries regarding these terms, Please Contact us.